| Disclaimer | 3 |
| Introduction | 3 |
| The International Republican Institute | 4 |
| IRI in Mongolia | 4 |
| Constituent Engagement | 6 |
| Benefits of engagement | 9 |
| Your role as an elected official | 9 |
| Engaging through town hall meetings | 10 |
| Choosing a town hall meeting format | 11 |
| Open forum | 12 |
| Issue-specific forum | 13 |
| Open House format | 14 |
| Panel format | 14 |
| Representative town hall | 15 |
| Media-focused roundtable | 15 |
| Determining how questions will be asked | 16 |
| Organizing your town hall meeting | 17 |
| Five steps to get started | 17 |
| During the meeting | 20 |
| Do’s and don’ts while participating in town hall meetings | 23 |
| Effectively using media | 24 |
| After the town hall | 26 |
| Appendices | 30 |
| Appendix 1: Town hall event checklist | 30 |
| Appendix 2: Sample town hall agendas | 33 |
| Appendix 3: Sample constituent outreach log | 37 |
| Appendix 4: Constituent sign-in sheet | 39 |
| Appendix 5: Feedback Survey Template | 40 |
| Appendix 6: Case study: Jordon | 43 |