Improving Citizen Participation and Feedback in Your Bagh: AManual on Town Halls
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ensure proper records for follow up
–– Picture taking
–– Identify a moderator for the event, ensuring that they
will:
––Keep to the agenda
––Act in a non-partisan and non-judgmental manner
––Know how to handle an unruly or unproductive
participant
During town hall meeting
• Manage event flow
• Ensure moderator is aware of the agenda and any potential
time constraints
• Facilitate orderly questions and interactions between pub-
lic officials and constituents
• Monitoring preparation and action plan development
• Identify responsible actor for each issue (government,
community, police, etc.)
• Record all proceedings
• Use exit surveys to ascertain correct participant count and
anonymous feedback about the event
• Consider small break-out groups
• Assign groups an issue to discuss and submit recommen-
dations/requests to public officials
• Relevant public officials lead small group discussions
• Collect feedback
• Be prepared to give status report on issues discussed at
next town hall
